Need assistance in Spanish? Call the ACA Navigator Helpline at 210-362-5254.
Questions about the Marketplace for employers with 50 employees or less:
Appointments for Market Place Navigator assistance can be made by calling:
Or toll free: 1-800-960-5201
The most important sites to remember.
CentroMed Marketplace Assistance
The CentroMed organizarion is offering in person assistance (by appointment) with Marketplace applications. Paper applications are available at clinic sites.
The in person assistance will be offered at the following locations:
CentroMed Southside Clinic: 3750 Commercial Avenue
CentroMed Palo Alto Clinic: 9011 Poteet Jourdanton Freeway
CentroMed South Park Clinic: 6315 S. Zarzamora
CentroMed City Base Clinic: 3127 S.E. Military Drive
CentroMed Walzem Clinic: 5542 Walzem Road
CentroMed County Line Clinic: 1034 W. County Line Road, New Braunfels. TX
Wesley Clinic: 1406 Fitch Street
Documents and/or information to bring if you want to enroll . . .
Social Security Numbers
Dates of Birth
Permanent Resident Card or other legal documents
Employer name, address, and phone
2012 income tax returns
Check stubs for one month
Other income information such as award letters, etc.
Health insurance cards- if any
E-mail user name and password.
Affordable Care Act Assistance at BiblioTech
Starting Wednesday, November 13th, 2013, and continuing through March, 2014, assistance with the Affordable Care Act will be offered at BiblioTech every Wednesday and Friday (excluding Bexar County holidays) from 12:00pm - 8:00pm.
This event is hosted by Bexar County's Department of Community Resources. Certified staff are available to assist you with the enrollment process.
What you will need:
Social Security Cards or document numbers for legal immigrants
Employer and income verification (pay stubs or W-2 wage and tax statements)
Policy numbers for any current health insurance plans you may have
For more information, please call (210) 631-0180 or visit
October 1, 2013: Open enrollment in the Health Insurance Marketplace begins.
December 23, 2013: Must enroll by this date for coverage to be effective January 2014.
March 31, 2014: Open enrollment in the Health Care Marketplace closes.
Though March 31 was the last day officially to sign up, millions of people are potentially eligible for extensions granted by the administration.
Those include people who had begun enrolling by the deadline but didn't finish, perhaps because of errors, missing information or website glitches. The government says it will accept paper applications until April 7 and take as much time as necessary to handle unfinished cases on HealthCare.gov. Rules may vary in states running their own insurance marketplaces.
The administration is also offering special extensions to make up for all sorts of problems that might have kept people from getting enrolled on time: Natural disasters. Domestic abuse. Website malfunctions. Errors by insurance companies. Mistakes by application counselors.
To seek a special enrollment period, contact the federal call center, at 1-855-889-4325, or the state marketplace and explain what happened. It's on the honor system. If the extension is approved, that brings another 60 days to enroll.