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Current Library Services

Contact-Free Pickup


First step: Place items on hold. Materials can be placed on hold online using a library account at or by calling your local library branch.

Second step: Wait for a notification. A notification will be sent by email or phone when items are ready for pick-up. You can also call your local branch for a confirmation by phone that your items are ready for pick-up.

Third step: Pick up your holds. Visit your library location to pick-up your items on hold. Upon arrival, call your library and provide your library card number. Library staff will check out your items and then bring them outside and place them on a table next to the entrance.

What if I need special accommodations due to a disability or other reason? 
We have a variety of ways to contact library staff including by phone (local branch number or Central at 210-207-2500), chat at or text 210-591-7445. If there is something else we can do to help, please let us know.