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Coronavirus Disease 2019 (COVID-19) Pandemic Information


  • Call COVID-19 hotline 210-207-5779 (Mon-Fri 8am-5pm; Sat-Sun 8am-12pm) for general information and guidance.
  • Check for updates on COVID-19 Testing or call 311, option 8.
  • No-cost, no-appointment walk-in testing available at two City-run sites 8am - 4pm Mon-Sun (except City holidays) with COVID-19 symptoms:
    • ​​​​​Ramirez Community Ctr, 1011 Gillette Blvd     
    • Cuellar Community Ctr, 5626 San Fernando St

No symptoms? You can receive walk-in free testing with Community Labs. Check website for hours and locations.



Donate time and money:

Donate blood and plasma:

Provide feedback and suggestions:

Want to participate in a COVID-19 Prevention Clinical Study? Volunteer now!

See more ways to help here

Phase 3 @SAPL: All library locations* now provide computer access by appointment and Contact-Free Pickup for holds. Except for these services, all library locations remain closed to the public to limit the spread of COVID-19.

Please note, services are subject to change based on local health guidance.

  • Free Wi-Fi available outside of 29 Library locations, 7:30 a.m. to 10:30 p.m. daily.
  • Digital library card sign-up at and physical card pick-up available.
  • Online programming is available at
  • Library staff members are available by phone at 210-207-2500 or by chat at, Monday – Saturday, 9 a.m. – 5 p.m.

*Except Forest Hills, McCreless and San Pedro which are undergoing renovation. Click here for more information.


This guide aims to provide current information and reliable resources for understanding and responding to the Coronavirus Disease 2019 (COVID-19) pandemic. Updated information and guidance will be provided as they become available from public health authorities.


Coronavirus disease 2019, or COVID-19, is caused by a novel coronavirus named SARS-CoV-2 that was first identified as part of an investigation into an outbreak in Wuhan, China, in December 2019.

Coronaviruses are a large family of viruses that cause illness ranging from the common cold to more severe diseases such as Severe Acute Respiratory Syndrome (SARS). A novel coronavirus is a new strain that has not been previously identified in humans.

The novel coronavirus that causes COVID-19 spreads very easily from person to person through close contact (within 6 feet).

  • When people with COVID-19 cough, sneeze, sing, talk, or breathe they produce respiratory droplets containing the virus. These droplets range in size from visible spittle to microscopic particles and can cause infection when they are inhaled or deposited on mucous membranes (such as those that line the inside of the nose and mouth) through close or direct contact.
  • As respiratory droplets travel further from the person with COVID-19, the concentration of these droplets decreases. Larger droplets fall out of the air due to gravity. Smaller droplets and particles spread apart in the air.
  • Under certain conditions, people with COVID-19 seem to have infected others who were more than 6 feet away. Such airborne transmissions can occur in enclosed spaces with inadequate ventilation; however, it is much more common for COVID-19 to spread through close contact with an infected person than through airborne transmission
  • People who are infected with SARS-CoV-2 but do not show symptoms can also spread the virus to others. 
  • It may be possible that a person can become infected by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not a common way that COVID-19 spreads.
  • It appears that COVID-19 can spread from people to animals in rare situations. At this time, the risk of COVID-19 spreading from animals to people is considered to be low. Learn about COVID-19 and pets and other animals.


Get vaccinated against SARS-CoV-2 infection and avoid being exposed to this virus. People with COVID-19 have a wide range clinical manifestations ranging from asymptomatic to respiratory failure with multi-organ dysfunction and death in severe cases.. Older adults and people with underlying medical conditions like heart or lung disease or diabetes are at higher risk for serious complications from COVID-19.    

*CDC recommends that people wear a cloth face covering to cover their nose and mouth in the community setting. Surgical masks and N95 respirators are in short supply and should be reserved for healthcare workers or other medical first responders.


24/7 Mental Health Support Line
Texas Health and Human Services launched a 24/7 statewide mental health support line to help Texans experiencing anxiety, stress or emotional challenges due to the COVID-19 pandemic. Call toll-free at 1.833.986.1919 anytime to speak to a counselor.
Pandemics can be stressful, especially when you are staying away from others. During this time, it’s important to maintain social connections and care for your mental health.
How to #BeTheDifference For People With Mental Health Concerns During COVID-19
Q&A with NAMI Texas’ executive director about mental health during the pandemic 

See more Counseling & Wellness Resources here


Since COVID-19 is such a fast-moving pandemic, rumors and misinformation sometimes from seemingly reliable sources are inevitable. It's best to rely on information from authoritative sources such as the Center for Disease Control and Prevention (CDC), the National Institutes of Health (NIH), and the World Health Organization (WHO). Below are some critical-thinking steps to help you sort out facts from fake news.