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Income Tax


File taxes electronically. - United Way and H&R Block have partnered to provide this free online tax preparation for simple tax returns, generally only W-2’s. -electronic filing options for individual taxpayers.

Filing an extension of time

You can get more time to file your tax return – but make your tax payment by the April due date. 

Form 4868


Ask the IRS

Telephone Assistance for Individuals:
Toll-Free, 1-800-829-1040
Hours of Operation: Monday – Friday, 7:00 a.m. – 7:00 p.m.


Telephone Assistance for people with hearing impairments:
Toll-Free 1-800-829-4059 (TDD)


IRS Website Help Desk: 

For questions about the IRS website only, they will not answer tax preparation questions at this number.


Income Tax Resources

Due to COVID-19, the Library will not be hosting the Volunteer Income Tax Assistance Service (VITA) this tax season. We recommend the resources below to assist you.

Tax Forms

Tax Forms are available

San Antonio Public Libraries

SAPL is offering Contact-Free pickup for the Tax Forms.

All SAPL branches and the Central Library are offering contact-free pickup except for the Kampmann Library Portal at the Briscoe Museum. The Potranco Holds Locker is not an option for use at this time.

First step: Place a form on hold by calling your local library branch.

Second step: Pick up the form. Visit your library location to pick-up your held form. Upon arrival, call your library and provide your name. Library staff will then bring the form outside and place it on a table next to the entrance.

Hours for Contact-Free Pickup at all locations (except for McCreless and San Pedro*) are:

Tuesday 12PM - 7PM and

Wednesday - Saturday 10AM - 5PM

*For McCreless and San Pedro please see



Order Forms & Publications online at 

or by calling 1-800-TAX-FORM (800-829-3676)  from 7 a.m. to 10 p.m. local time, M-F (Except Alaska and Hawaii, Pacific Time)



To order these instructions and additional forms, go to or or by by calling 1-800-TAX-FORM (800-829-3676), an IRS provided toll-free number. 

Office Depot Stores have a limited supply of 1099s for purchase. Please call for pricing and availability before heading to your nearest store. 


Volunteer Income Tax Assistance Program 

For Income $55,000 or less, get your taxes done for free. 

In the spirit of community health and safety, the VITA San Antonio Coalition

is supporting the preparation of tax returns with Virtual- Drop off or Email-Zoom as follows:



For VITA location and hours, please call 211 or use the interactive map at

To view the 2021 VITA Brochure online click here. 

Tax Help in the Community


MilTax free tax services include tax prep and e-filing software and personalized support that address the realities of military life – deployments, combat and training pay, housing and rentals, multistate filings, living OCONUS and more. 


To find an AARP Foundation Tax-Aide site in your community during the tax season, call our toll-free number at 888-AARP-NOW (888-227-7669) or visit (Please check back again later as their webpage will be updated in early February with new features to make it easier for taxpayers to request tax help.)

San Antonio IRS Taxpayer Assistance Center

IRS Taxpayer Assistance Center

8122 Datapoint Drive Suite 210 
San Antonio, TX 78229

Monday-Friday 8:30 a.m.- 4:30 p.m.

To make an appointment call 1-844-545-5640 

Services Provided by appointment:

  • Alien clearances (Sailing Permits)
  • Cash payment acceptance (Exact Change is Required)
  • Economic Impact Payment Issues
  • E-Services Authentication
  • Identity Protection Personal Identification Number (IP PIN) Request
  • Individual Taxpayer Identification Numbers and Form W-7  (More Information)
  • Taxpayer Protection Program

Source: IRS website

Page Last Reviewed or Updated: 04-Jan-2021