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Community Assistance

Information about public and private sector organizations and programs


The Texas Dept of Insurance has a help line to assist with questions about insurance and property damage.  Do you have damage from a pipe burst or fallen tree limbs? We have tips to help you start the claim process, pick a contractor, and report price gouging. Call the Help Line from 8 a.m. to 5 p.m. Central time, Monday to Friday: 800-252-3439Texas Department of Insurance

Never filed a claim?  The Texas Department of Insurance has handy tips to help you with the claim process and provides other winter storm resources.  Winter Storm Recovery Tips

See our Shopping Smart for Insurance to make sure you have vital tips for selecting insurance.