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Community Assistance

Information about public and private sector organizations and programs.


The Texas Dept of Insurance has a help line to assist with questions about insurance and property damage. Do you have damage from a pipe burst or fallen tree limbs? We have tips to help you start the claim process, pick a contractor, and report price gouging. Call the Help Line from 8 a.m. to 5 p.m. Central time, Monday to Friday: 800-252-3439. (Texas Department of Insurance)

- Never filed a claim?  The Texas Department of Insurance has handy tips to help you with the claim process and provides other winter storm resources.  Winter Storm Recovery Tips

- See our Shopping Smart for Insurance to make sure you have vital tips for selecting insurance.